At Otis Fits, we are committed to protecting your privacy and ensuring that your personal data is handled in a secure and responsible manner. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit our website or make a purchase.

1. Information We Collect

1.1 Personal Information
When you place an order on our website, we collect personal information such as:

• Name
• Shipping address
• Email address
• Phone number

1.2 Payment Information
As we only offer Cash on Delivery (COD), we do not collect or store any payment details. Payment is made in cash upon delivery.

1.3 Non-Personal Information
We may collect non-personal information automatically when you visit our website, such as IP address, browser type, and operating system. This data helps us improve the functionality and security of our site.

2. How We Use Your Information

2.1 Order Fulfillment
We use the personal information you provide to process and deliver your orders, send order updates, and respond to your inquiries.

2.2 Customer Communication
We may use your email address or phone number to communicate important updates regarding your orders, promotions, or other related matters.

2.3 Marketing and Promotions
With your consent, we may use your contact details to send you promotional materials about new products, sales, and special offers. You can opt out of these communications at any time.

3. Data Security

3.1 Protection of Your Information
We implement reasonable measures to protect your personal information from unauthorized access, loss, or misuse. However, please note that no method of data transmission over the internet is 100% secure.

3.2 Third-Party Providers
We do not share your personal information with third-party providers except as necessary to process and fulfill your orders. We ensure that these parties also comply with strict data protection regulations.

4. Cookies and Tracking

4.1 Use of Cookies
We use cookies to enhance your experience on our website, such as remembering your preferences and analyzing website traffic. You can control cookies through your browser settings, but this may affect your user experience.

5. Data Retention

We retain your personal information only for as long as necessary to fulfill your order and to comply with legal obligations. Afterward, your data will be securely deleted.

6. Your Rights

You have the right to:

• Access the personal information we hold about you
• Request the correction of any inaccurate data
• Opt-out of marketing communications at any time
• Request the deletion of your personal data

If you wish to exercise any of these rights or have any questions about how we handle your personal data, please contact us using the information below.

7. Changes to This Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page, and the updated policy will be effective as soon as it is posted.

For any questions regarding this Privacy Policy, please reach out to us at [email protected].