Welcome to Otis Fits! These Terms and Conditions govern your use of our website and services. By using our website and making a purchase, you agree to comply with and be bound by the following terms. Please read them carefully.
1. General Terms
1.1 Acceptance of Terms
By accessing and using the Otis Fits website, you agree to abide by these Terms and Conditions. If you do not agree with these terms, please do not use our website.
1.2 Eligibility
You have the consent of a parent or guardian to use our services. By placing an order, you confirm that you meet the age requirement and can legally enter into a contract.
2. Product Information
2.1 Accuracy of Information
We make every effort to provide accurate descriptions, images, and pricing for all products on our site. However, we cannot guarantee that the product images are 100% accurate in color representation, as lighting and screen settings may affect the appearance.
2.2 Availability
We strive to ensure that all products listed are available for purchase. However, in the event that an item is out of stock, we reserve the right to cancel the order or offer an alternative product.
3. Ordering and Payment
3.1 Order Process
To place an order, select the products you wish to purchase and follow the instructions on the checkout page. You will receive an order confirmation email once your order is successfully placed.
3.2 Payment
Otis Fits operates on a Cash on Delivery (COD) payment model. The total amount due for your order must be paid in cash at the time of delivery. We do not accept other forms of payment at this time.
3.3 Order Cancellation
You may cancel your order before it is shipped by contacting us immediately. Once an order has been dispatched, it cannot be canceled.
4. Shipping and Delivery
4.1 Shipping Policy
We offer worldwide shipping, and shipping fees will be calculated at checkout based on your location and order weight. Delivery times vary depending on your location.
4.2 Delivery Issues
If your order is delayed or lost during shipping, please contact us promptly so that we can assist you. We are not responsible for delays caused by customs or shipping carriers.
5. Returns and Refunds
5.1 Return Policy
Please review for full details on how to return items, including eligibility, the return process, and refund options.
5.2 Refund Process
As we only offer Cash on Delivery, refunds will be processed via bank transfer or another agreed-upon method. Please allow up to 7 business days for the processing of your refund.
6. User Account
6.1 Account Registration
You may be required to create an account to place orders. By registering, you agree to provide accurate and complete information. You are responsible for maintaining the confidentiality of your account details and for all activities that occur under your account.
6.2 Account Security
Please notify us immediately if you suspect any unauthorized use of your account.
7. Privacy and Security
7.1 Data Protection
We value your privacy. For information on how we collect, use, and protect your personal data, please refer to our Privacy Policy.
7.2 Third-Party Links
Our website may contain links to third-party sites. We are not responsible for the content or practices of these external websites.
8. Modifications
8.1 Changes to Terms
Otis Fits reserves the right to modify, update, or change these Terms and Conditions at any time. All changes will be reflected on this page, and the updated terms will be effective as soon as they are posted.
8.2 Termination
We may suspend or terminate your access to our website and services at any time, with or without notice, if you violate any of these Terms and Conditions.
9. Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of the country in which we operate. Any disputes shall be subject to the exclusive jurisdiction of the courts of that jurisdiction.
If you have any questions or concerns about our Terms and Conditions, feel free to contact us at [email protected].